Programme 06 · Digital Business
eBay Dropshipping & E-commerce
Learn the systems behind responsible online selling.
Your learning pathway
Learn the systems behind responsible online selling.
Explore eBay seller operations, product sourcing, fulfilment, listings, customer service and productive uses of AI in an e-commerce business.
Is this for you?
Aspiring online sellers, e-commerce beginners and entrepreneurs looking to understand marketplace operations.
What you'll take away
Learn how to research products, plan seller operations and understand fulfilment, customer experience and policy obligations.
Training supports skill development. External roles and commercial results are never guaranteed.
What you'll explore
Inside the programme.
Learn step by step through topic explanations, demonstrations and practical activities where available.
eBay business fundamentals
Seller account and eligibility requirements
Demand and competitor research
Product categories, pricing and profit calculations
Listings & store management
Product titles, keywords, photographs and descriptions
Inventory, orders and customer communication
Returns, refunds, seller performance and account health
Dropshipping & fulfilment
Wholesale supplier sourcing and reliability
Order fulfilment and delivery communication
Understanding eBay dropshipping and seller policies
AI-assisted e-commerce
Responsible AI-assisted product research and listing descriptions
Categorisation, reporting and basic automations
Protecting customer experience and compliance
Your next step starts with learning.
Find out how to join the academy and access available training.