Programme 02 · Remote Careers
Virtual Assistance & AI Automation
Become the person businesses can rely on — from anywhere.
Your learning pathway
Become the person businesses can rely on — from anywhere.
Build the administrative, communication and technical skills needed to support teams remotely, explore specialised VA roles and learn responsible AI-assisted workflows.
Is this for you?
Aspiring virtual assistants, career changers, administrators, professionals and people exploring flexible remote work.
What you'll take away
Learn to organise work, support professional teams, identify a suitable virtual assistance niche and apply relevant automation tools.
Training supports skill development. External roles and commercial results are never guaranteed.
What you'll explore
Inside the programme.
Learn step by step through topic explanations, demonstrations and practical activities where available.
General virtual assistance
Email, inbox and calendar management
File organisation, documents, research and data entry
Customer service and professional communication
Meetings, task tracking, cloud storage and workplace etiquette
Executive virtual assistance
High-priority diaries and correspondence
Executive meetings, reports and travel arrangements
Confidential information handling
Workflow coordination and executive-level communication
Administrative virtual assistance
Office operations, records and database management
Spreadsheets, CRM and customer enquiries
Business correspondence, document preparation and scheduling
Healthcare & medical virtual assistance
Healthcare administrative workflows and medical terminology awareness
Patient scheduling and non-clinical correspondence
Electronic health records awareness
Confidentiality, data protection and professional boundaries
Administrative support only: no diagnosis or treatment
Explore specialist niches
Customer support and e-commerce virtual assistance
Social media, research and real estate support
Project management and personal assistance
Sales, CRM and data entry specialisations
AI-powered support & business automation
AI-assisted email, documentation and reporting
Workflow automation concepts using tools such as Zapier and Make
Connected forms, spreadsheets, scheduling tools and CRMs
Responsible data handling and client confidentiality
Professional CV and application preparation
Your next step starts with learning.
Find out how to join the academy and access available training.